Jordyn Lei

Virtual Assistant

Executive Administrator

Scheduling Manager

Social Tasks

Communications Manager

Family Management

Jordyn Lei

Virtual Assistant

Executive Administrator

Scheduling Manager

Social Tasks

Communications Manager

Family Management

Services

I make your business run like a well-oiled machine! My service will increase productivity and lower your cost of labor while increasing the time you are able to spend on major projects to grow your business. Please find a comprehensive, but not all-inclusive, list of tasks I can perform to assist your business needs.

schedule consultation

Administrative Support
  • Manage calendar
  • Scheduling
  • Building or managing contact databases
  • Booking appointments or calls
  • Research travel arrangements
  • Book travel arrangements
  • Monitor voicemail
  • File management (cloud drives, Dropbox, etc.)
  • Data entry
  • Creating reports
  • Generating forms
  • Preparing presentations
  • PDF conversions
  • PDF merging or splitting
  • Drafting letters, emails, or internal communications
  • Preparing agendas
  • Sending cards/gifts
  • Personal online shopping
  • Setting up spreadsheets
  • Creating a customized presentation slide template
Social Media Management
  • Setting up new pages, accounts, or groups
  • Promoting new posts across various social media channels
  • Promoting old posts cross-platform
  • Promoting posts of social media influencers
  • Promoting popular conversations or topics
  • Develop polls, checklists, or other tools to encourage interaction
  • Share images/videos/articles
  • Reply to mentions/messages/comments
  • Design banners, headers, profile pictures, and backgrounds (properly sized)
  • Grow social media followings
  • Create giveaways and contests
  • Upload presentations on Slideshare or Prezi
  • Setting up social media scheduling tools
  • Upload content to social media scheduling tools
  • Write or update online business profiles
  • Manage/Admin/Moderate online communities
Email Marketing
  • Setting up autoresponders
  • Schedule email campaigns
  • Design email templates
  • Manage newsletters
  • Email list segmentation
  • Manage email lists
  • Product launch management
  • Track email campaigns
  • Setting up educational series
Customer Service Administration
  • Process orders and shipments
  • Process approved refunds
  • Handle customer inquiries
  • Operate live chat
  • Follow up on orders, inquiries, etc.
  • Outstanding payment mediation
  • Updating member accounts
  • Inviting/approving requests to join membership communities
  • Setting up Customer Relationship Management (CRM) tools
  • Updating CRM tools
Content Production
  • Sourcing photos
  • Editing photos
  • Creating graphics
  • Uploading posts
  • Formatting posts to be published
  • Scheduling posts for publication
  • Improving posts with social share options
  • Adding internal links to posts
  • Adding affiliate links to posts
  • Proofreading posts
  • Editing posts
  • Coordinating with contributors and guest posters
  • Managing the editorial calendar
  • Generating topic ideas
  • Drafting content
  • Topic research
  • Compiling, formatting, and uploading ebooks
  • Keyword (SEO) research
Blog and Website Management
  • Moderate blog comments
  • Update plugins
  • Repair broken links
  • Reply to comments
  • Make SEO improvements
  • Set up 301 redirects
  • Track 404 errors (requires plugin)
  • Report trends in blog activity (hot topics, increased comments, etc.)
  • Remove unwanted pages and posts
  • Track website metrics
Email Management
  • Setting up Gmail or other email clients
  • Reply to common questions
  • Flag important messages that need a reply
  • Following up on sent emails
  • Deleting spam
  • Blocking unwanted solicitors
  • Unsubscribing from unwanted promotional lists
  • Tagging and archiving emails
  • Forwarding messages and inquiries to other team members
  • Using email plugins to optimize production
  • Drafting responses
Finance
  • Creating invoice templates
  • Sending invoices
  • Processing payments
  • Managing affiliate payments
  • Updating a profit and loss statement
  • Bookkeeping
  • Handling basic payroll duties
Outreach
  • Leave comments on other blogs
  • Contact influencers and potential partners on your behalf
  • Participate in relevant groups or forums
  • Reach out to advertisers for ads or sponsored posts
  • Finding guest post opportunities
  • Lead generation
  • Growing and managing affiliate programs
  • Setting up interviews
  • Distributing press releases
  • Booking speaking engagements
Online Marketing
  • Setting up webinars
  • Providing tech support during webinars
  • Setting up and updating sales funnels
  • Setting up/managing paid traffic ads
  • Creating newsletters and autoresponder sequences
  • Creating landing pages
  • Creating sales pages
  • Creating and managing giveaways and promotions
  • Writing product descriptions
  • Designing flyers and brochures
  • Managing product launches
Audio/Video Production
  • Writing scripts
  • Producing content
  • Editing content
  • Upload videos to hosting platforms
  • SEO optimization
  • Uploading audio to hosting platforms
  • Basic image editing for an audio/video piece
  • Inserting audio or video files on a blog or website
  • Sharing audio or video files across platforms
  • Creating or transcribing audio or video transcription
  • Coordinating interviews
  • Looking for sponsorship opportunities
  • Researching backgrounds on podcast guests
Website Maintenance
  • Making security updates
  • Managing backups
  • Setting up new sites
  • Adding new pages
  • Customizing themes
  • Installing and updating plugins
  • Setting up integrations (social media, mailing lists, etc.)
  • Setting up and integrating a shop page
  • Setting up a payment gateway
  • Creating a custom favicon
  • Making and installing a custom 404 page
  • Ensuring that website information stays up-to-date

 

Other Tasks
  • Virtual event support
  • Setting up integrations
  • Creating landing pages, splash pages, opt-in-forms, and other interactive tools
  • Keyword ranking reports
  • Analytics reporting
  • Graphic design
  • Infographic design
  • Setting up affiliate programs
  • Applying for affiliate programs
  • Monitoring online reviews
  • Monitoring industry news
  • Summarizing the latest research findings that pertain to your niche or request
  • Custom Instagram link map page

 

The above tasks are not all-inclusive. If there is a task not listed, please reach out to discuss if this is something I can offer.